Returns and complaints
In the event of sending an unserviceable part we undertake to deliver the next one and cover the shipping costs.
If we do not have a replacement part we will refund the purchase amount together with the shipping costs.
Return:
The deadline to withdraw from the contract expires after 14 days
from the date on which you came into possession of the last item or in which a third party other than the carrier and indicated by you came into possession of the last of things.
You will receive all additional information from our specialists.
Warranty:
| Used | 30 days |
| Regenerated | 1 year |
| New | 2 year |
How to make a complaint / return *:
1. Return / complaint form
Fill out the return / complaint form and attach it to the package.
2. Setting the product
When submitting a complaint please return the product / products along with proof of purchase.
3. Shipping
The advertised product should be sent to the following address:
France Auto Sp. z o.o. sp.k.
Wspólna 5
95-200 Pabianice
* Complaints regarding new original parts will be considered
only on the basis of an opinion prepared by the ASO.
In the event of sending an unserviceable part we undertake to deliver the next one and cover the shipping costs.
If we do not have a replacement part we will refund the purchase amount together with the shipping costs.
How to make a complaint / return *:
1. Return / complaint form
Fill out the return / complaint form and attach it to the package.
2. Setting the product
When submitting a complaint please return the product / products along with proof of purchase.
3. Shipping
The advertised product should be sent to the following address:
France Auto Sp. z o.o. sp.k.
Wspólna 5
95-200 Pabianice
* Complaints regarding new original parts will be considered
only on the basis of an opinion prepared by the ASO.
Return:
The deadline to withdraw from the contract expires after 14 days
from the date on which you came into possession of the last item or in which a third party other than the carrier and indicated by you came into possession of the last of things.
You will receive all additional information from our specialists.
Warranty:
| Used | 30 days |
| Regenerated | 1 year |
| New | 2 year |
